We collect certain personal data from our customers to provide and improve our services. The types of information we collect include: • Personal Information: Your name, email address, phone number, and other contact details you provide when booking a service or contacting us. • Payment Information: Details of your payment methods such as credit card information to process payments. • Usage Data: Information about how you interact with our website, including your IP address, browser type, and browsing behavior.
2. How We Use Cardholder Data
We use cardholder data strictly for the purpose of processing payments and fulfilling your orders. The cardholder data you provide is only used to: • Process payments for the services you book through our website. • Verify your identity for fraud prevention purposes. • Communicate with you regarding your booking and payment status. We do not share or sell your cardholder data to third parties, except where necessary to comply with the law or protect our rights.
3. How We Store Cardholder Data
We take the security of your cardholder data seriously and implement various measures to ensure it is protected. Cardholder data is: • Encrypted: All payment information is transmitted via Secure Socket Layer (SSL) technology and stored in encrypted form. • Securely Stored: We store your cardholder data with PCI-DSS compliant payment processors. We do not store full card details on our servers. • Access Restricted: Only authorized personnel with specific roles have access to cardholder data for payment processing and support. Data Retention We retain your personal and cardholder data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Your Rights You have the right to request access to, correction of, or deletion of your personal information stored by us. Please contact us at info@seatrekvietnam.com for any inquiries regarding your data.
