When you book a reservation for a tour through the Website, SeaTrek VietNam collects your payment information and processes your payment through third party, VTCpay. We accept the following credit cards: Mastercard, Visa, American Express, Discover. There is no charge or service fee for processing credit or debit card payments. Full payment by credit or debit card is required to make a reservation.
If you cancel at least 2 day(s) in advance of the scheduled departure, there is no cancellation fee.
If you cancel within 1 day(s) of the scheduled departure, there is a 100 percent cancellation fee.
If the tour can’t operate because of weather condition. SeaTrek VietNam will refund 100 percent reservation fee.
The value of the transaction may be subject to taxes, duties, foreign transaction, currency exchange or other fees. Your bank or credit or debit card company may convert the payment into the local currency and charge fees, resulting in differences between the amount displayed on website, and the final amount charged to your bank account or credit or debit card statement. Please contact your bank or card company if you have any questions concerning any applicable conversion or fees.