Terms & Conditions

The following terms and conditions apply to all users (hereafter also known as “Users”) of Sea Life Co.,Ltd. (“Sea Trek Vietnam”, “we”, “us”, “our”)’s website, applications, mobile site and other distribution channels (collectively, “Platforms”). Visitors of our Platforms (“User” or “you”) may use the Platforms only on condition that they accept the Terms & Conditions. Any further use of the Platforms or any part of it means you have understood and agree to be bound by all parts of the Terms of Conditions.

Rights for Usage
As a condition to using the Platforms, you warrant that you (i) possess the legal authority to create a binding legal obligation, (ii) will use the Platforms by its Terms & Conditions and (iii) all information supplied by you is true, accurate, current and complete. We retain the right, at our sole discretion, to deny access to anyone to the platforms and the services we offer, at any time and for any reasons, including but not limited to this set of Terms & Conditions.

Intellectual Property
Users acknowledge that SEA TREK VIETNAM owns all right, title and interest in all intellectual property rights, including all content, logos, trade names, trademarks and service marks, and any content, data, software, technology, tools or business methods used by SEA TREK VIETNAM to develop, promote, market, sell, and distribute the Products (collectively the “SEA TREK VIETNAM Intellectual Property”). Nothing in this Agreement shall be deemed or construed as a transfer of any SEA TREK VIETNAM Intellectual Property to the Users. Any Intellection Property breach will result in the immediate termination of access to the Platforms.

Scope of Terms
We may update or modify the terms of this Terms & Conditions without prior notice and your continued use of our Platforms after the changed Terms & Conditions take effect, you will be bound by the modified terms. In case you do not agree to all the terms in this Terms & Conditions and/or the changes, you should discontinue using of the Platforms.

Privacy Policy
For SEA TREK VIETNAM’s policy relating to its use of your personal information, please review our current Privacy Policy, which is at this moment incorporated by reference to this Terms & Conditions. Your acceptance of this Terms & Conditions constitutes your acceptance and agreement to be bound by our Privacy Policy.

Payment

When you book a reservation for a tour through the Website, SeaTrek VietNam collects your payment information and processes your payment through third party. We accept the following credit cards: Mastercard, Visa. There is no charge or service fee for processing credit or debit card payments. Full payment by credit or debit card is required to make a booking.

Cancellation Policies
If you cancel within 1 day(s) of the scheduled departure, there is a 100 percent cancellation fee.
The value of the transaction may be subject to taxes, duties, foreign transaction, currency exchange or other fees. Your bank or credit or debit card company may convert the payment into the local currency and charge fees, resulting in differences between the amount displayed on website, and the final amount charged to your bank account or credit or debit card statement. Please contact your bank or card company if you have any questions concerning any applicable conversion or fees.

Refunds
If the tour can’t operate because of weather condition. SeaTrek VietNam will refund 100 percent reservation fee.
Or any requests for refunds must be submitted in writing to SEA TREK VIETNAM no later than ten days after the departure dates via email (info@seatrekvietnam.com).
All refunds are subject to conditions as outlined under cancellations, changes and revisions, and are further subject to any handling or administrative fees as imposed by SEA TREK VIETNAM or its service operators and third party.

If you have any questions about this Terms & Conditions, please Contact us by email at info@seatrekvietnam.com
Last updated on March 29, 2018.